FAQ
Sales
How to buy
Price
Payments
Sample
Brochure
Quality
How to use
Age
Medical device
Treatment
Color Vision Deficiency
Material
Near / Far sighted
Work
Exams & License
Driving
Advertisement
Diagnosis


Sales
When is it ready for sale?

Customers Service Center in Tokyo is now accepting reservations for appointment with qualified ColorView opticians. If you would like to purchase ColorView lens, please contact us and make a reservation. All reservations are made by in the order in which we receive.

We cannot accept any prescriptions from any opticians' other than we make reservations with.

ColorView Customers Service Center
Phone: 059-223-1641
Fax: 059-223-1642

10:00 - 18:00 (Mon. - Fri.)
*When sending a fax, please tell us how we can contact you.
(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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How to buy
How can I buy a ColorView lens?

Please consult the ColorView qualified ophthalmologist or optometrist to find out the most appropriate ColorView lens for you. Then, with consideration of your needs, we would choose the most appropriate lens with you at Tokyo Customers Service Center. Tokyo Customers Service Center is now accepting reservations with ColorView qualified doctors. All reservations are made in the order in which we receive.

We cannot accept any prescriptions from any optician's other than we make reservations with.

ColorView Customers Service Center
Phone: 059-223-1641
Fax: 059-223-1642
10:00 - 18:00 (Mon. - Fri.)

*When sending a fax, please tell us how we can contact you.
(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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How to buy
Where can I buy the lens?

ColorView Lens are available in Tokyo for now.

(*The above information only applies to purchasing ColorView lens in Japan. ColorView is also available in San Francisco Bay Area in the US. Information regarding purchasing ColorView lens in the US, please visit www.color-view.com)
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How to buy
Are there any other outlets rather than Tokyo?

We are planning to make ColorView available in other locations. However, ColorView lens is available in Tokyo for now.

(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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How to buy
Can I purchase ColorView lens by mail order?

Without consulting a qualified ColorView optician, we are not able to determine an appropriate pair of ColorView lens for you. Due to this, we do not have any plan to accept mail order.

We believe each person perceives colors differently, please consult a qualified ColorView optician to obtain a prescription so our Customer Service Center can select the most appropriate lens for you.

ColorView qualified ophthalmologist and optometrist will be listed in this home page

(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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Price
How much is the ColorView lens?

They are 78,000 yen a pair (81,900 yen, with tax included).
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Payments
Can I use a credit card or put a down payment?

We accept most of major credit cards
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Sample
Can I try the ColorView lens on before purchasing?

You can try the ColorView lens on at qualified ColorView opticians.
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Brochure
Can I have a brochure or a pamphlet?

Please email us and request a brochure or a pamphlet. We will send you one.
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Quality
Will I be able to see colors better?

ColorView is designed to help distinguish "confusing colors" easier. However, we believe each person perceives colors differently and we cannot make any exact comment for all on this matter.
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How to use
Is it safe to use ColorView lens all day long?

ColorView lens does not affect your eyes or your color vision. However, in some cases, colors you see by using the ColorView lens might differ from what you used to, we recommend to use the lens when you need them for particular purposes at appropriate places. Please do not use the ColorView when misjudging the color can result in severe damage.
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How to use
Can my friends or family use the ColorVew I purchased for myself?

We believe each person perceives colors differently. Someone else using ColorView lens selected for you may not enjoy the features of ColorView lens and it might even makes it difficult to see colors.
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Age
Can children use ColorView lens?

Children about 10 years old and over may use ColorView lens.(It is said that color vision is developing until age 10 or so.) However, we strongly recommend consulting your optician first.
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Medical device
Is it a medical device?

In the US: it is a registered FDA medical device.
In Japan: it is not registered at Ministry of Health, Labour and Welfare.
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Treatment
Does ColorView lens cure color blindness?

No, ColorView lens does not cure color blindness. The purpose of the lens is to help distinguish "confusing" colors when you need to.
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Color Vision Deficiency
Is ColorView effective for severe color blindness?

We believe each person perceives color differently. Please consult qualified ColorView optician to find out if ColorView can be of your help. ColorView qualified opticians will be listed at this site soon.

Also, Tokyo Customers Service Center is now accepting reservations with ColorView qualified doctors. All reservations are made in the order in which we receive.

We cannot accept any prescriptions from any opticians' other than we make reservations with

ColorView Customers Service Center
Phone: 059-223-1641
Fax: 059-223-1642
10:00 - 18:00 (Mon. - Fri.)

*When sending a fax, please tell us how we can contact you.
(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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Material
Is ColorView lens made out of glass?

No, all ColorView lenses are plastic eyeglass lenses.
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Material
How thick is the ColorView lens?

About 2mm.
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Near/Far Sighted
I am near/far sighted, can I use ColorView?

ColorView lenses do not have sight adjusting (near / far sighted) power. They are flat lenses. However, you could use a clip-on or magnetic-on frame over your eyeglass frame.
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Work
Can I use ColorView lens for my work?

If misjudging colors can result in serious injury or fetal accident, you should not use ColorView lens. If not, please use ColorView when you need them.

(World Munsell Co., Ltd of Japan, Color View Inc. of USA, and/or ColorView qualified opticians who sold you ColorView lens cannot be responsible for any damage or loss caused by any use of ColorView lens.)
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Exams and License
Can I use ColorView lens for drivers' license exam or any other certification exam?

Please ask the organization conducting the test since they decide on the test criteria.
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Driving
Can I drive a car or operate any other vehicle wearing ColorView?

For your safety, please do not drive a car or operate any other vehicle while wearing ColorView lens. Since the lens cuts out specific wavelength of light, your visual field may darken and some colors may become difficult to see.
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Advertisement
Do you advertise ColorView on TV?

Currently, we don't have any plans for advertising ColorView on TV. When we have plans to advertise on TV, we will notify of that on this web site.
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Diagnosis
Would you diagnose my color vison?

We are not a medical institute and not allowed to perform any medical diagnosis. Please consult a qualified ColorView optician. Customers Service Center in Tokyo is now accepting reservations for appointment with qualified ColorView opticians. If you would like to purchase ColorView lens, please contact us and make a reservation. All reservations are made in the order in which we receive.

We cannot accept prescriptions from doctors' other than we make reservations with.

ColorView Customers Service Center
Phone: 059-223-1641
Fax: 059-223-1642

10:00 - 18:00 (Mon. - Fri.)
*When sending a fax, please tell us how we can contact you.
(*The above information only applies to purchasing ColorView lens in Japan. For more information, please visit www.color-view.com)
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